Q1: What shall I provide before getting a quote?
A: If you have existing concept pls share us with picture, size and quantity.
B: If you have no idea at all then please advise the detail of your products then our pre-sale service team will help you to make a customized proposal and concept drawing.
Q2: What kind of product information should I provide?
Please send us photos of your products as well as the dimensions, weight and how many units you would like to put in a display.
According to this information our sales team will be able to recommend the most suitable display for your good products.
Q3: Can sample free be refunded?
Yes, sample fee is refundable when order placed.
Q4: How will you ship the sample?
A:Please provide your DHL/FedEx/UPS/TNT account number for quick delivery service.
B:If you don't have an account number then please pre-paid the courier cost and we will delivery via our express agent, which will be cheaper than official air express but a little slower.
Q5: What's the lead time for a sample and mass production?
Sample: 3-5 days
Productdion: 7-15 days accordingly to the quantity.
Q6: What is your MOQ(minimum order quantity)?
Actually we don't have MOQ, you can order whatever quantity you need.
But we suggest you to order 200 units to get a low price.
Q7: Why the price is much better when I order more?
Because a custom-made display will have much fixed costs no mater you order 100 or 10,000,these fixed costs allocate to each unit so the price will be much lower for higher quantity.
Q8: What format of artwork should I provide for printing?
Please provide AI,PDF,PSD with high resolution grapihc.It must be CMYK instead of RGB.
Q9: Does your factory have co-pack service?
Yes,we can help you to assemble display, pack your products in the display and ship them together.
Q10: Can you ship our displays to door?
Yes,we have global logistics partner that can help to deliver your goods to all over the world by sea/air /truck in time. We can offer price based on EXW, FOB or CIF.
